3patti free Privacy Policy — Your Data, Your Rights

By registering an account on 3patti free and using any part of the platform — including Sports Betting, Fish Games, Bingo, Slots, Live Casino, deposit or withdrawal features — you acknowledge that you have read this Privacy Policy and understand how your personal information is handled. If you have any questions after reading, our support team is available through the in-platform messaging system.

3patti free collects personal information that is necessary to run the platform, manage player accounts, process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and bank transfers, and keep the platform secure. We do not sell your personal data to third parties. We do not share it with advertisers. We share it only with the service providers who need it to operate specific parts of the platform — and we are specific about who those are later in this policy.

Your data is stored securely, retained only for as long as it is needed, and you have rights over it — including the right to see what we hold, correct inaccuracies and request deletion where that is technically and legally possible.

The longer version that follows covers each aspect in detail so you know exactly where you stand.

The categories of personal information 3patti free collects fall into the following groups:

3patti free collects personal information through several channels depending on how you interact with the platform:

• Direct registration: When you create an account, you provide your name, mobile number, date of birth and a password. This is the primary source of identity and contact information.
• Payment activity: When you make a deposit or request a withdrawal, your payment method details — such as your JazzCash or Easypaisa mobile number or your bank account number — are recorded in connection with that transaction.
• Platform use: As you navigate the platform, place bets, play Fish Games, Bingo or any other game type, the system automatically records your activity as part of your account history. This includes session times, stakes, game results and balance changes.
• Support interactions: When you contact support through the in-platform chat or by email, we record the content of that communication along with your account details so we can track and resolve your query properly.
• Automated technical collection: Like most digital platforms, 3patti free automatically collects certain technical information when you access the platform — including your device's IP address, browser type and operating system. This data is used for security and fraud prevention purposes.
• Cookies and local storage: The platform uses cookies and similar technologies in your browser or app to maintain your login session, remember preferences and support platform functionality. More detail is in the Cookies section below.

Every piece of personal information 3patti free holds is used for a specific, defined purpose. We do not process your data in ways that go beyond what is listed here.

• Account management: Your name, contact details and login credentials are used to create and maintain your player account, authenticate your identity at login and allow you to access all platform features.
• Processing transactions: Payment information is used to process PKR deposits from your JazzCash, Easypaisa, Raast or bank account and to send withdrawal funds back to the same payment method. Transaction records are retained as part of your account history.
• Security and fraud prevention: Technical data including IP address, device identifiers and login patterns are analysed to detect unusual activity, prevent unauthorised account access, identify duplicate accounts and flag potential fraud. This protects both the player and the platform.
• Responsible gaming: Your gaming activity data — session duration, total stakes, win and loss history — is used to power the responsible gaming tools available in your account, including deposit limit tracking, session reminders and self-exclusion management.
• Customer support: When you contact support, your account details and communication history are used to identify your account, understand your query and resolve it efficiently. Support records are retained to allow follow-up on open issues.
• Platform communications: Your contact details are used to send you important account notifications — such as deposit confirmations, withdrawal updates and security alerts. We may also send promotional messages if you have opted in to receive them. You can manage communication preferences in your account settings at any time.
• Platform improvement: Aggregated, anonymised usage data is used internally to understand how players use different game types, identify technical issues and improve the overall platform experience. This analysis does not identify you personally.

Given that 3patti free handles real-money transactions in PKR, payment data requires particular attention. Here is exactly how your financial information is handled.

When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through the respective payment infrastructure. 3patti free records the transaction amount, date, payment channel and the mobile number or account reference associated with the transaction. Full card numbers or complete bank account details beyond the reference needed for reconciliation are not stored on 3patti free's own servers.

When you request a withdrawal, 3patti free uses the payment details on your account — verified at registration or updated with identity verification — to send funds to your registered method. Withdrawal records are retained as part of your account transaction history.

• All deposit and withdrawal records are permanently associated with your account and available to you in your account history panel.
• Payment data is shared only with the payment processors (JazzCash, Easypaisa, Raast, banking partners) to the extent required to complete your specific transaction. It is not shared beyond what is needed for that purpose.
• Third-party deposit attempts — where a payment originates from an account in a different name to the 3patti free account — are declined and the funds returned. This rule protects players from having their accounts used by others.

3patti free does not sell, rent or trade your personal information to any third party. Sharing occurs only in the specific, limited circumstances described below.

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your specific deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where identity verification is required (for example, to confirm age or process a high-value withdrawal), your identity documents may be shared with a verification service. This data is used solely for the purpose of completing verification and is not retained by the provider beyond their stated data retention period.
• Technical infrastructure providers: Cloud hosting and platform infrastructure providers may process data as part of running the platform. These providers are bound by data processing agreements that restrict how they may use any data they encounter.
• Security and fraud prevention services: Anonymised or pseudonymised technical data may be shared with fraud detection services to identify and prevent malicious activity across the platform.
• Legal and regulatory requirements: If 3patti free receives a lawful request from a competent authority requiring the disclosure of specific account or transaction data, we are obliged to comply. We will notify the affected player to the extent permitted by law before doing so.

In all cases of data sharing, we share only the minimum information required for the specific purpose. We do not share your gaming history, balance information or communication records with any party other than those listed above.

3patti free retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable security and record-keeping standards. The following general retention principles apply:

• Active accounts: Account data — including identity information, contact details, transaction records and gaming history — is retained for the full duration of your account being active on the platform.
• Closed accounts: When an account is closed at the player's request, personal data is retained for a defined period (typically up to five years) for security, dispute resolution and financial record-keeping purposes. After this period, personal data is deleted or anonymised.
• Transaction records: Financial transaction records may be retained for longer periods in line with standard financial record-keeping practices. These records are not used for any active purpose beyond reference and dispute resolution.
• Support communications: Support chat and email records are retained for 24 months from the date of the last interaction, after which they are deleted unless they relate to an open dispute or ongoing matter.
• Technical logs: IP address logs and security-related technical data are retained for a shorter period — typically 90 days — unless a specific security investigation requires them to be held longer.

3patti free takes the security of player data seriously and applies technical and organisational measures to protect it from unauthorised access, disclosure, loss or modification. These measures include the following:

• Encryption in transit: All communication between your device and the 3patti free platform is encrypted using TLS (Transport Layer Security). This means data transmitted during login, account management, gaming and payment activity cannot be intercepted in readable form.
• Encrypted storage: Sensitive account data including passwords (which are stored as hashed values, never in plain text) and payment references are stored in encrypted form on secured infrastructure.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Support and operations staff can access only the data required to perform their specific role. Access is logged and regularly reviewed.
• Fraud and anomaly detection: The platform runs continuous monitoring for unusual account activity — including login from unrecognised devices, abnormal transaction patterns and multiple account indicators — to detect and respond to threats quickly.
• Your own security: Platform-side security measures are most effective when combined with good account hygiene on your end. 3patti free strongly recommends using a unique, strong password for your account and not sharing login credentials with anyone. If you suspect your account has been accessed by someone else, contact support immediately.

As a 3patti free player, you have the following rights in relation to the personal information we hold about you. To exercise any of these rights, contact our support team through the in-platform messaging system or by email at [email protected] (text address only — not a clickable link).

We will respond to all data rights requests within 30 days. If a request is particularly complex or we have received a high volume of requests, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason.

3patti free uses cookies and similar local storage technologies to make the platform work correctly and to improve your experience. Here is what each type of cookie does:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your language and display preferences, and keep you authenticated between pages. You cannot opt out of essential cookies without breaking platform functionality.
• Security cookies: Used to detect and prevent fraud, verify that interactions with the platform are genuine, and protect against cross-site request forgery. These are part of core security infrastructure.
• Analytics cookies: Anonymised usage data that helps us understand how players interact with different parts of the platform — which game sections are most visited, where players encounter issues, and how navigation flows are used. This data does not identify you personally.
• Preference cookies: Remember settings you have configured in your account — such as odds display format for sports betting, notification preferences and responsible gaming tool configurations — so you do not have to re-enter them each session.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in or using the platform normally. Blocking analytics and preference cookies will not prevent you from using core features.

3patti free is strictly an adult entertainment platform. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you must not register an account or use any part of the platform.

If we discover that an account belongs to a person under the age of 18, the account will be immediately closed, all funds will be returned to the original payment source, and all associated personal data will be deleted from our records as promptly as technically possible.

If you believe a minor in your household has registered an account or has access to your account, contact support immediately so we can take the appropriate action. Please secure your device and keep your login credentials private to prevent unauthorised access by minors.

3patti free may update this Privacy Policy from time to time to reflect changes in platform operations, data practices or applicable requirements. When material changes are made, we will notify registered players through in-platform notifications or via the contact details on their account, with reasonable advance notice before the updated policy takes effect.

The "Last updated" date shown at the top of this page reflects the date of the most recent revision. We recommend reviewing this policy periodically, particularly if you have not logged in for some time. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

If you disagree with any changes to the Privacy Policy, you may close your account before the revised policy takes effect and withdraw your remaining balance. Contact support if you need assistance with account closure.

If you have questions about this Privacy Policy, want to exercise any of your data rights, or want to report a privacy concern, please get in touch through either of the channels below. Support is available during Pakistan Standard Time (PST) business hours, with extended availability during major cricket events and PSL match evenings.

For responsible gaming-related data requests — including self-exclusion records or deposit limit history — please visit our Responsible Gaming page or mention "responsible gaming" in your support message so your query is routed correctly.